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CircuPool® Salt Water Pool Chlorine Generators

CircuPool® Salt Pool Systems

Policies, Terms and Conditions, Returns and Refunds

Returns Policy

  1. We will gladly accept the return of products that are defective due to faults in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. In both cases, a full refund, including shipping, will be processed within 5 business days after receipt of merchandise.Normal time for this refund to appear on your statement is an additional 10-14 business days. All other returns within 30 days are subject to a 10% restocking fee and shipping is not refundable. Transactions beyond 30 days are subject to warranty policies as stated in the owner's manual.
  2. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
  3. If you need to return an item, please call us at 936-372-1515 and obtain an RMA number. This number must be clearly marked on the outside of the return package.

Shipping Policy

  1. We ship to North America and several overseas countries. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
  2. When you place an order, we will estimate shipping costs for you based on the availability of your items and the shipping options you choose. Tracking information is provided by the shipping company, generally within 24 hours.
  3. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Time

  1. Most orders received before 2:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. CircuPool and CompuPool products ship within 7-10 business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
  2. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Discount Salt Pool or other parties only as an estimate. Please do not schedule installation personnel until the product arrives.

Copyright and Trademark Notice and Policy

  1. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Pace Research, LTD. © 2009, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

  1. We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed prior to shipment of your order.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

  1. We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Multiple Product Orders

  1. For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

  1. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Discount Salt Pool reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Full credit for any items not shipped will be processed on the next business day.

Other Conditions

  1. These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Discount Salt Pool. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products

  1. We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00PM C.S.T. , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Privacy

  1. We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
  2. Our secure servers protect your information using advanced encryption techniques and firewall technology.
  3. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Discount Salt Pool site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
  4. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

  1. Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Discount Salt Pool is not responsible for the actions of third parties.

Taxes

  1. Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

  1. In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Links

  1. This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Serving Pool Owners Since 1997

Order online or call (888) 206-9938

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Hours
Monday - Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 3:00 PM
SaturdayClosed
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Circupool RJ Series Salt Pool Kit Chlorinator | Circupool Si Series Salt Pool Chlorinator Kit

Policies, Terms and Conditions, Returns and Refunds

CircuPool® Systems · (888) 206-9938

5730 B Greens Rd.,
Houston, TX 77032

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